The following terms and conditions apply to all use of the Gyllti kötturinn website. By placing an order with us you agree to have read, understood and accepted to these terms and conditions. Please note, as these may be subject to change at any time without notice, it is your responsibility to check this page prior to any use or purchase. If you have any queries regarding our terms and conditions, please contact us before use or order placement.
We use DHL as our shipping carrier and Postal Service in Iceland. Tracking will be provided on all orders. All orders will be shipped the following business day through DHL ground shipping.
We accept most major credit cards including Mastercard, Visa, Maestro and American Express. We also accept payment via Paypal. All prices displayed are inclusive of Iceland sales tax (VAT) at the current rate.
All delivery time-frames stated are estimated and may be subject to change. Please note, for International deliveries, local import duties and charges may apply.
If you are not completely satisfied with your purchase you may return merchandise within 14 days of receiving shipment for a full refund, exchange, or store credit.
Refund request must be made within 14 days of receipt. Please email us to discuss specifics and do not remove any tags from the item. It must be in its original condition, unwashed and unworn.
Items must be unworn, unaltered, and free of damage with original tags still attached. We have the right to refuse an item if damaged. All sale items, accessories, jewelry, and swimwear are final sale and cannot be returned or exchanged.
You are responsible for return shipping costs.
Shipping fees are not refundable.
Most Orders ship within 48 hours, Monday through Friday. Orders placed on weekends or holidays will begin processing the next business day. If items in your order are out of stock we'll notify you by e-mail.
Please contact us at [email protected]